Guest Services, Inc. is looking for experienced Condominium Managers to oversee operations at beautiful luxury communities in Naples, FL.
Qualified applicants must be CAM licensed in Florida or be willing to obtain a Florida State CAM license after hired.
If you have experience managing large properties, Apply Now!
The ideal candidate will have condominium management experience and/or 5 years of industry related experience. Candidates must be available to work "on-call" at all times.
Relocation assistance may be available.
The General Manager is responsible for all aspects of operations and facilities management of the condominium property, including all forms of communications, human resources/personnel management, financial management, facilities/maintenance management and project management to facilitate the fulfillment of financial goals and client initiatives. The General CAM Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The General Manager motivates, instills accountability, and achieves results to drive success in the unit.
Plan and develop daily operations. Schedule, supervise, and participate in the operational duties specific to the unit.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
Recruit, supervise, train, schedule, discipline, review, and direct the unit’s Staff. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to work in a professional manner and comply with company’s safety standards, while motivating the staff to work as a team.
Maintain accounting records, client’s reporting requirements, vendor expense control and negotiating contracts and bids. Manage P&L statement, offering variance to budget explanations.
Respond to client inquiries and resolve client complaints.
Maintain the official records as outlined in Florida Statute. Acquire and maintain current knowledge of state and regulatory agency statutes and client’s community documents, policies, and procedures.
Attend all board and committee meetings, offering management reports and advice on the physical plant and administration of the community. Keep records and minutes of board and committee meetings.
Assist in developing a body of leadership through committees and provide the necessary administrative tools to the board to enable them to make decisions in accordance with the community’s directives.
Assist the board of directors’ decision making process by means of providing information gathering and fact finding support; implementing the board’s decisions; and administering the services, programs and operations of the community within the policies and guidelines set by the board.
Clear cohesive communication with District Manager, Regional Director as required. Preparation of Monthly Manager reports, annual budgets other administrative/financial reports.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of facility’s equipment, housekeeping, sanitation, uniform dress and expense control. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
Represent the company in a professional and positive manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma/GED required. Bachelor’s or Business Degree preferred, Florida CAM license will be required within a specified time period.
At least 3-5 years of experience in related management required (facilities management such as hotel, resort, rental or condo).
Demonstrated talent for interacting with a wide variety of people.
Ability to effectively organize and coordinate multiple priorities; be a team leader; ability to problem-solve.
Proven ability in human resources/personnel management.
High rise property management preferred.
Large project management experience.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.
Strong computer skills required, specifically Microsoft Word, Excel, Outlook and web search engines. Knowledge of property management accounting software preferred.
Ability to present typical financial reports such as P&L, Variance to Budget, Balance Sheet, AR, AP, Bank statement reconciliation.
PHYSICAL AND MENTAL REQUIREMENTS
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
Ability to stand for up to 8 hours per day and to climb steps regularly.
Withstanding temperature extremes due to Florida weather conditions.
Reading and writing work-related documents in English, reviewing financial reports and understanding basic accounting.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other Team Members in fast-paced environment.
Physical presence in and around the community is essential to perform job duties.
Internal Number: Req83
About Guest Services, Inc.
Since 1917, Guest Services has worked tirelessly to earn our reputation as the premier private hospitality management company in the United States. We are proud to provide a wide range of customized hospitality management solutions for clients involved in dining services, resorts and hotels, recreational opportunities, unique retail outlets, special events, condominium management and fresh produce distribution.
Along the way, we have learned that each business – its mission, vision, values and environment – is unique. So, we create individualized management approaches for our clients’ operations in order to provide them with maximum value, peak efficiency and outstanding guest satisfaction ratings.
Guest Services supplies hospitality management services across a wide variety of client sites including government and business dining facilities, museums, hotels, resorts, conference centers, luxury condominiums, senior living centers, health care systems, state and national parks, school and university dining facilities, specialty retail stores, and full-service restaurants.
Today, we stand at the forefront of the hospitality management industry, providing the highest quality ...food, lodging and leisure services for our clients. Guest Services is proud to serve more than 35 million guests annually at approximately 250 facilities nationwide.
From our humble start feeding government employees in Washington, D.C., from pushcarts during WWI, our growth and expansion have hinged on a single premise: to provide our clients and guests with the very best we have to offer. They deserve nothing less.