The Life Properties is a privately-owned, fully integrated real estate operating company focused on acquiring, renovating, and managing multi-family investment properties nationwide. We manage a diverse housing portfolio of over 7,000 apartment homes across the Atlanta, Dallas, Houston, Kansas City, and Columbus, Ohio markets. We focus on providing an elevated level of customer service and perform a remarkable transformation of properties to create thriving communities for our residents. We are growing at a rapid pace and looking to grow our Training and Development team!
The Regional Trainer will be responsible for creating, delivering, and documenting in person positional training throughout the various properties in the Trainer’s respective region. The Regional Trainer will ensure that training is consistent and in line with The Life Properties standards of success.
What your day to day will look like:
Define, create, and implement innovative training presentations, documentation, policies, and procedures.
Help revamp the Sales and Leasing process at each property to yield optimal outcomes.
Provide in person Leasing, Collections, and Customer Experience training at various properties each day.
Create and deliver classroom-based Leasing and Collections trainings.
Provide positional new hire training for Leasing and Assistant Manager level roles.
Oversee training assessments, secret shops, and prospect phone inquiry audits.
Work with Regional Teams to identify and assist in training needs.
Travel within the assigned Region on a daily basis.
Travel to various other Regions or States on an as needed basis to support training.
Assist with various non-training initiatives including due diligence, special projects, competitor property shops, and market survey assistance.
What you will need to succeed:
HS Graduate or equivalent; Degree preferred
5+ Multifamily experience required preferably in leasing, collections, and management positions.
CAM credential preferred.
Experience with GraceHill Vision Learning Management and Knock CRM.
Valid driver license required, reliable vehicle, and the ability to travel among several properties within a given metropolitan.
Experience training and onboarding new hires, and established employees.
Experience with developing training methods and documentation, creating training presentations, and providing 1 on 1 as well as classroom level Leasing training.
Excellent verbal and written communication skills.
An outgoing personality with the ability to build rapport, be influential, and build long term relationships with onsite staff members.
Effective at time management, multi-tasking, and working in a fast-paced environment.
Professional appearance and demeanor with a passion for customer service.
Experience with Microsoft Office 365, MS Word, MS PowerPoint, MS Excel. Experience with various industry software including Yardi/Onesite, LRO/YieldStar, CRM, etc.
Who are we? The Life Properties is a privately-owned, fully integrated real estate operating company focused on acquiring, owning, renovating, and managing multi-family investment properties nationwide. Growing at a rapid pace, The Life Properties manages more than $500 Million in assets, owns 6,000+ apartment homes, and provides a unique housing experience to more than 10,000 residents. We are a team of experts in our field who have strong personal values and standards, are ambitious, and are hard-working.
What do we offer? Competitive compensation package with a variety of benefit options. A great group of people that believe in working together for the greater good and having fun while doing it! A team that supports your personal and professional growth and is willing to make investment to help you achieve your long-term goals.